To return any product from Mary’s Seeds we require that it be returned within 14 days of receiving it. It must be in the original packaging with no visible evidence of tampering - removing seeds from the original breeder’s packaging automatically voids any possibility of returning the products.
Any single seeds that are purchased from Mary's Seeds are not refundable. Refunds will be processed within 14 days of the return of your seeds.
If your parcel is confirmed to have been delivered but you have not received your goods, it is your responsibility to raise this issue with the delivery company and obtain further information on the whereabouts of your parcel.
It goes without saying that we do not produce or curate the genetics for the seeds we sell - that is done by the seed bank in question. If you have a problem with the genetics please contact them, not us!
Every customer has different methods of storing their seeds - unfortunately we can't be held responsible for ineffective storage techniques or their effect on the quality of our products.
Our seeds are sold as souvenirs and germination is illegal where we operate, as is discussion of germination or the growing of cannabis. If germination is mentioned in contact of any kind we legally have to terminate our correspondence, you will receive no reply and your account details will be deleted. Due to this, we can not offer refunds based on these factors.